Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
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Q1. Do you offer customized products?
Q1. Do you offer customized products?
No. ShaDe Atelier focuses on standard-sized, ready designs for consistent quality and faster delivery.
Q2. What is your dispatch time?
Q2. What is your dispatch time?
Orders are dispatched within 7 to 14 working days. Refer shipping & delivery policy.
Q3. Can I cancel my order?
Q3. Can I cancel my order?
Yes, within 12 hours of placing the order. Refer cancellation policy.
Q4. Do you accept returns?
Q4. Do you accept returns?
Only for damaged or wrong products reported within 48 hours. Refer returns & exchange policy.
Q5. How do I contact ShaDe Atelier?
Q5. How do I contact ShaDe Atelier?
You can reach us via :
Email : hello.shadeatelierofficial@gmail.com
Instagram DM : @ShaDe__Atelier
Contact Form : https://forms.gle/ixwsjAkxzajuwpMYA
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